Difference between revisions of "Plesk License Key"
Rootadminacc (talk | contribs) (Created page with "== Detailed explanation == When using the following command in SSH: <pre>/usr/local/psa/bin/admin --show-password:</pre> You will get the following message in both Plesk an...") |
Rootadminacc (talk | contribs) m |
||
| Line 1: | Line 1: | ||
== Detailed explanation == | == Detailed explanation == | ||
The messages below are all completely '''normal''' and do not normally affect the running of your server/websites in any way. | |||
The reason these messages appear is because it is Parallel's (the creators of Plesk) way of manually checking/tracking if the license is still being used, still valid and if you have upgraded/downgraded it. Normally you cannot set it to do this process automatically. | |||
The reason these messages appear is because it is Parallel's (the creators of Plesk) way of manually checking if the license is still being used, still valid and if you have upgraded/downgraded it. | |||
It is common to have to click Retrieve Keys every 1-4 weeks. | It is common to have to click Retrieve Keys every 1-4 weeks. | ||
| Line 29: | Line 19: | ||
== Resolving the issues above == | == Resolving the issues above == | ||
If you get | If you get the messages above you can '''fix this by doing the following:''' | ||
* Click retrieve keys and then OK. | * Click retrieve keys and then OK. | ||
| Line 36: | Line 26: | ||
* You should then be able to log into the Plesk control panel with admin again. | * You should then be able to log into the Plesk control panel with admin again. | ||
''' | When using the following command in SSH: | ||
<pre>/usr/local/psa/bin/admin --show-password:</pre> | |||
You will get the following message in both Plesk and SSH: | |||
'''Error: The license key is invalid. In order to use the Panel, please obtain and install a new valid license key. Your license key has expired. To continue using your Panel, you must purchase a non-expiring commercial license key.''' | |||
You will likely not be able to log into the Parallels Plesk control panel using the username admin so log in with the username root. | |||
Revision as of 10:28, 16 May 2013
Detailed explanation
The messages below are all completely normal and do not normally affect the running of your server/websites in any way.
The reason these messages appear is because it is Parallel's (the creators of Plesk) way of manually checking/tracking if the license is still being used, still valid and if you have upgraded/downgraded it. Normally you cannot set it to do this process automatically.
It is common to have to click Retrieve Keys every 1-4 weeks.
The amount of Parallels Plesk Panel resources you operate with...
The amount of Parallels Plesk Panel resources you operate with has exceeded the limits defined by your current product license. Please contact Parallels sales department to purchase a new licensed key.
The license key is invalid
You are currently operating within the grace period...
You are currently operating within the grace period of your product license.
Resolving the issues above
If you get the messages above you can fix this by doing the following:
- Click retrieve keys and then OK.
- If the message still is present, log out and log back in.
- If it takes you to a blank page after clicking retrieve keys take everything out of the URL/address bar after 8443 and hit enter. Then see the step above. If this still fails then see the bottom of this section.
- You should then be able to log into the Plesk control panel with admin again.
When using the following command in SSH:
/usr/local/psa/bin/admin --show-password:
You will get the following message in both Plesk and SSH:
Error: The license key is invalid. In order to use the Panel, please obtain and install a new valid license key. Your license key has expired. To continue using your Panel, you must purchase a non-expiring commercial license key.
You will likely not be able to log into the Parallels Plesk control panel using the username admin so log in with the username root.
