Plesk Errors

Failed to update Panel. You can send the update log to Parallels support to try fixing the issue. View the update log.

/var/log/sw-cp-server/error_log
/usr/local/psa/admin/logs/panel.log
/var/log/messages
0: DNSZone.php:45
DNSZone->DNSZone(string '66')
1: common_func.php3:3262
objectMaker(string 'DNSZone', string '66')
2: DNSManager.php:29
DNSManager::getDNSZone(string '66')
3: chownerCheckForm.php:191
chownerCheckForm->_getCurrentIps(object of type PhDomain)
4: chownerCheckForm.php:55
chownerCheckForm->assign(object of type chowner)
5: chowner.php:59
require(string '/opt/psa/admin/htdocs/domains/chowner.php')
6: plesk.php:68
mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa;
select * from dns_zone\G
show databases;
quit
#then outside of MySQL
mysqldump -uadmin -p`cat /etc/psa/.psa.shadow` databasename > databasebk.sql
Unable to update domain data: Domain::update failed: There is a domain alias with name www.domain.co.uk.
mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa;
select * from domainaliases;

+----+--------+-------------+--------+----------------------+----------------------+------+------+------+--------+
| id | dom_id | dns_zone_id | status | name                 | displayName          | dns  | mail | web  | tomcat |
+----+--------+-------------+--------+----------------------+----------------------+------+------+------+--------+
|  4 |     43 |          48 |      0 | www.domain.co.uk   | www.domain.co.uk   | true | true | true | false  |

#delete the entry
delete from domainaliases where id=4;
cd /var/lock ; ls -lah
mkdir files
/etc/init.d/bind9 restart
#or
/etc/init.d/named restart
ls -lah /var/named/run-root/etc/named.conf
anon_ftp
cgi-bin
conf
error_docs
httpdocs
pd
private
statistics
subdomains
web_users
/usr/local/psa/bin/server_pref -u -crontab-secure-shell "/bin/sh"
mysql -uadmin -p`cat /etc/psa/.psa.shadow`;
use psa
select * from ip_pool;
update ip_pool set type="shared";
#or
update ip_pool set type="exclusive";
/opt/psa/bin/ip_pool
/usr/local/psa/bin/ip_pool
/opt/psa/bin/ip_pool -u 0.0.0.0 -type shared -owner mydomains
mysql -uadmin -p`cat /etc/psa/.psa.shadow`;
use psa
select * from ip_pool;
update ip_pool set type="shared" where id="3";
Connection to host not available or migration agent is not running on the source host.
Failed to upload the migration agent
Cannot send scout to the remote host
Lost connection with the remote host
\Plesk\MySQL\Data\my.ini
ERROR: PleskMainDBException
No connection could be made because the target machine actively refused it.

0: common_func.php3:619
reconnect()
1: common_func.php3:582
db_connect()
2: auth.php3:146
ERROR: PleskMainDBException
No connection could be made because the target machine actively refused it.

0: common_func.php3:619
reconnect()
1: common_func.php3:582
db_connect()
2: auth.php3:146
ERROR: PleskMainDBException
Access denied for user 'admin'@'localhost' (using password: YES)

0: common_func.php3:637
	reconnect()
1: common_func.php3:600
	db_connect()
2: auth.php3:134
/usr/local/
/etc/init.d/psa
/opt/psa/admin/bin/autoinstaller
Internal error: Unable to find service node for web service on domain with id=7

Message	Unable to find service node for web service on domain with id=7
File	 PhDomainBase.php
Line	775
Type	PleskDBException
mysql> select id, ip_address, main from IP_Addresses;
+----+----------------+-------+
| id | ip_address     | main  |
+----+----------------+-------+
|  1 | X.X.X.X        | false |
|  2 | X.X.X.X        | false |
+----+----------------+-------+
# ifconfig |grep eth0 -A1
eth0      Link encap:Ethernet  HWaddr 00:0X:00:X0:00:00
        inet addr:X.X.X.X  Bcast:X.X.X.255  Mask:255.255.255.0    <=====
   --
eth0:0    Link encap:Ethernet  HWaddr 00:0X:00:X0:00:00
        inet addr:X.X.X.X  Bcast:X.X.X.255  Mask:255.255.255.0
mysql> update IP_Addresses set main="true" where ip_address="X.X.X.X";
[root@castlerp apspackages]# ls
apscataloglQLE2R.zipc739e4c9-5f6e-70 apscatalogSWLhgA.zipf66f54dc-9b23-f4
Service Unavailable

HTTP Error 503. The service is unavailable.
/usr/local/psa/bin/sso --disable
#Windows: C:\>%plesk_dir%/bin/sso --disable
#Server 2003: C:\Parallels\Plesk\bin\sso --disable
#Server 2008: To be noted
/usr/local/psa/bin/client_pref --update user -expiration year-mm-dd

cd C:\Parallels\Plesk\bin
client_pref.exe -u userwithnospaces -expiration YEAR-MM-DD
ERROR: PleskObjectNotFoundException
DNSZone::Table::select() failed: no such row in the table

Additionally, an exception has occurred while trying to report this error: PleskObjectNotFoundException
DNSZone::Table::select() failed: no such row in the table

0: DNSZone.php:51
	DNSZone->DNSZone(string '3')
1: common_func.php3:3048
	objectMaker(string 'DNSZone', string '3')
2: DNSManager.php:34
	DNSManager::getDNSZone(string '3')
3: class.Domain.php:1148
	Domain->getDNSZone()
4: client.domain.dns.php:28
	plesk__client__domain__dns->getDNSZone()
5: DNSUIPointer.php:87
	DNSUIPointer->getFlavor()
6: UIPointer.php:924
	UIPointer->getCaption(string 'done', string '', NULL null, object of type UserAdmin, NULL null, string '')
7: common_func.php3:3926
	wizard_get_done_message()
8: plesk.php:32
DNSZone::Table::select() failed: no such row in the table
%plesk_dir%\admin\repository
dir
Directory of C:\Program Files (x86)\Parallels\Plesk\admin\repository

09/11/2012  07:39    <DIR>          .
09/11/2012  07:39    <DIR>          ..
25/02/2013  00:28                 0 registry.xml
xmlrpc error: Expected <param> to have 1 children, found 0
---------------------- Debug Info -------------------------------
0: Abstract.php:102
	of_get_key_by_product(string 'plesk-win')
1: Abstract.php:102
	Smb_Application_Abstract::getKey()
2: General.php:30
	Smb_License_General::getInstance()
3: Restrictions.php:43
	CommonPanel_Aps_Restrictions->isStorefrontEnabled()
4: CatalogsConfiguration.php:54
	Smb_Plesk_Bridge_Aps_CatalogsConfiguration->_getDefaultCatalogConfig()
5: CatalogsConfiguration.php:128
	Smb_Plesk_Bridge_Aps_CatalogsConfiguration->getCatalogConfigs()
6: Catalog.php:113
	Smb_Plesk_Bridge_Aps_Catalog::_getCatalogsConfig()
7: Catalog.php:174
	Smb_Plesk_Bridge_Aps_Catalog::getCatalogsByType(string 'apscatalog')
8: Config.php:64
	HelpDesk_Config::_getApsCatalogId()
9: Config.php:55
	HelpDesk_Config::getInstallationUrl()
10: NavigationContext.php:375
	NavigationContext->_fetchHelpDeskInstallationNodes()
11: NavigationContext.php:351
	NavigationContext->_fetchHelpDeskSectionNodes(object of type UserAdmin)
12: NavigationContext.php:201
	NavigationContext->fetchCustomButtonsSectionNodes(object of type UserAdmin)
13: NavigationContext.php:75
	NavigationContext->fetchSection(object of type UserAdmin, string 'custom_buttons', array)
14: NavigationContext.php:407
	NavigationContext->get(object of type UserAdmin)
15: Navigation.php:100
	Navigation->getUserContextList(object of type UserAdmin)
16: Navigation.php:118
	Navigation->getRoot(object of type UserAdmin)
17: Navigation.php:362
	Navigation->buildPathbar(string '/plesk/license/', object of type plesk__license, object of type UserAdmin, string 'dashboard')
18: Navigation.php:353
	Navigation->getPathbar(object of type plesk__license)
19: Navigation.php:149
	Navigation->detectCurrentUpLevelURI()
20: Abstract.php:308
	Form_Abstract->_getUpLevelLink()
21: Abstract.php:317
	Form_Abstract->renderPathbarButton(object of type Navigation, object of type plesk__license)
22: Form.php:111
	Form->assign()
23: KeyInfoForm.php:66
	KeyInfoForm->assign()
24: key_info.php:43
0: Pdo.php:234
    Zend_Db_Statement_Pdo->_execute(array)
1: Statement.php:300
    Zend_Db_Statement->execute(array)
2: Abstract.php:479
    Zend_Db_Adapter_Abstract->query(string 'DESCRIBE `ServiceNodes`', array)
3: Abstract.php:238
    Zend_Db_Adapter_Pdo_Abstract->query(string 'DESCRIBE `ServiceNodes`')
4: Mysql.php:169
    Zend_Db_Adapter_Pdo_Mysql->describeTable(string 'ServiceNodes', NULL null)
5: Abstract.php:835
    Zend_Db_Table_Abstract->_setupMetadata()
6: Abstract.php:874
    Zend_Db_Table_Abstract->_setupPrimaryKey()
7: Abstract.php:982
    Zend_Db_Table_Abstract->info()
8: Select.php:100
    Zend_Db_Table_Select->setTable(object of type Db_Table_Broker_ServiceNodes)
9: Select.php:78
    Zend_Db_Table_Select->__construct(object of type Db_Table_Broker_ServiceNodes)
10: Abstract.php:1018
    Zend_Db_Table_Abstract->select()
11: Abstract.php:1331
    Zend_Db_Table_Abstract->fetchAll(string '`transport` = 'local'')
12: Abstract.php:110
    Db_Table_Abstract->findByField(string 'transport', string 'local')
13: Abstract.php:122
    Db_Table_Abstract->findOneByField(string 'transport', string 'local')
14: ServiceNodes.php:226
    Db_Table_Broker_ServiceNodes->getLocalServiceNode()
15: auth.php3:505
test -x /usr/sbin/anacron
echo $?
0
vim /etc/crontab

#set as
run-parts --report /etc/cron.daily/ #instead of 
#root test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.daily )

Plesk Errors

Attention, The update of Parallels Panel has failed.

Changing subscriber fails

Creating domain fails

Creating folder

Cron runs via SSH but not Plesk

Default IP Address

Domains area is blank

Failed to connect to sitebuilder

Failed to update Panel

IP Pool Empty

Migration Fails

mod_fcgid: read data timeout

MainDBException

New files of configuration for Apache web server were not built due to errors

Panel Missing and Applications

PleskDBException

Plesk Fatal Exception

Plesk Spider Tool

Plesk 11

PMM Folder

Plesk Application tab empty

Service Unavailable

SSO (Single Sign On)

The validity period of client account...

Unable to modify admin's personal info

Unable update mailbox mailmng failed

Webmail shows Parallels holding page

Websites & Domains tab is blank

xmlrpc error

Zend_Db_Statement_Exception

Anacron unknown job

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